With reputation management services, we monitor and influence the online reputation of your brand or business. It includes building a reputation, its maintenance, and recovery.
Reputation management is about managing the way people perceive your brand and nowadays customer reviews can make or break your online reputation.
Some stats:
- Before dining or shopping, 93% of the US consumers check online reviews.
- 72% of consumers trust online reviews as much as friends and families’ recommendations.
- 4 out of 5 consumers have stopped a purchase decision based on negative online reviews.
